A question arose regarding reimbursement from IMG once a claim is “Processed”.

There are several steps to be completed once a claim shows “Processed” on your MyIMG webpage.

IMG processes claims in batches. Each batch may contain 30-100 (or more) individual claims for missionaries and medical providers.

Once IMG processes a batch, they send a request for funding to the Mission Office. Because we are a self-funded plan, funds for the batch are issued to IMG from the Medical Plan Reserve Account.

When funding is completed, IMG will issue individual checks to the missionary or the provider.

The exchange of funding, printing, and mailing checks normally takes a week once the claim is “Processed”.

NOTE: all checks for missionaries are sent to the Mission Office. IMG does not issue checks directly to missionaries. In some cases, the reimbursement to a missionary may need to be applied to a Medical Advance.

Checks are received and processed at the Mission Office. If there are no active Medical Advances, the Finance Office will deposit the check into your personal account, similar to a contribution.

The deposited amount will be reflected on your End of Month statement in 0201 Personal and will say Deposit IMG Reimbursement Check.

The reimbursement will be included in your monthly deposit. It will not show as an itemized line item on your bank statement.

If you have any questions that I can help you with, don’t hesitate to contact me at mduff@bbfimissions.com.